Frequently asked.
Is the game free? +
Yes. 100% free to play. We sell optional cosmetics and a seasonal Pimp Pass — no pay-to-win, ever.
What's in the Pimp Pass? +
A 25% faster energy regen, extra inventory slots, a VIP chat channel, cosmetic avatar frames, and +1 daily quest. No stat boosts, no exclusive weapons. Purely quality-of-life.
Do I need to download anything? +
No. It runs in any modern browser. You can "install" it as a PWA on iOS and Android for a full-screen app-like experience and push notifications.
Is there a mobile app? +
Not yet, and maybe never — the browser version already installs to your home screen and sends push notifications. Most app stores don't allow adult-themed content anyway.
How long does a session take? +
As short as 2 minutes (clear your energy, check notifications) or as long as you want. Energy caps every ~2 hours so there's always something to do when you come back.
What happens if I stop playing for a while? +
Your character keeps earning offline (up to 24h cap on stable income). You won't lose levels or items for inactivity. After 90 days idle, inactive characters may be bumped off weekly leaderboards to keep them fresh.
Can I get attacked while I'm asleep? +
Yes, that's part of the game. But cash in the bank is always safe, and being hospitalized just means a short cooldown — no permanent losses.
Is there cheat protection? +
All game logic runs server-side. Crimes, fights, slot spins — every roll happens on our servers with seeded RNG and a full audit log. We rate-limit actions, log every cash flow, and detect multi-accounting. Confirmed cheaters get banned without refund.
How does the in-game casino work? +
Velvet Slots is a server-authoritative slot machine. Spins use weighted reels, payouts cap at 250x, and you can never lose more than your wager. There's a daily bet cap (5% of your bank, max ~$50,000) so you can't spiral. You always pay with in-game cash you already earned — there is no way to buy chips or coins with real money.
Is the casino real-money gambling? +
No. You can only wager in-game cash you earned playing — there is no real-money deposit, withdrawal, or cash-out. Pimp Pass is the only paid item and it's purely cosmetic + quality-of-life. Treat the casino like the in-game flavor mechanic it is.
What is Heist Hour? +
Two daily UTC windows (around 18:00 and 02:00) where every crime pays 2x cash. A live countdown shows on the actions page and a push fires when it starts. It's 100% free — no Pimp Pass required.
What's a critical hit? +
About 1 in 20 successful crimes lands a CRIT — double cash, double respect, gold flash, victory chime. Combat criticals also exist (gear and stats nudge the odds). They show up live in the city news feed when they're big enough.
Can I turn the sounds off? +
Yes. There's a mute button in the top bar (and in your settings). The setting persists per-device.
Is my data private? +
We store only what's needed to run the game (email, in-game stats). We never sell data. You can export or delete your account at any time from Settings.
How do I report abuse in chat? +
Every message has a report button. Reports go to our moderation queue and are reviewed within 24 hours. Slurs, doxxing and spam are immediate bans.
Is the game themed on real crimes or real people? +
It's entirely fictional — a stylized 90s-noir setting. Any resemblance to real people, places or events is coincidental.
Is this appropriate for under 18? +
No. The game is 18+ only and contains themes of crime, violence and adult content. We enforce this with an age gate and account confirmation.